LEXUS INDIA ANNOUNCES WARRANTY AND SERVICE EXTENSION

India, 20 May 2021: In the wake of the second wave of the COVID-19 pandemic, Lexus India urges all guests to stay home and stay safe to ensure the wellbeing of the community. Further, all Guest Experience Centre (GEC) operations have been temporarily suspended, with teams available remotely to assist guests in emergency cases.

In line with keeping the safety of guests a top priority, Lexus India has also announced an extension on warranty and service schedules on all models in light of the situation in India. As a brand committed to exceptional guest experiences, Lexus has extended the timelines on services including OE warranty, Customer’s Paid Extended Warranty, Road Side Assistance and Free Maintenance Services, in order to protect its guests and prioritize their safety. Any of these services that are expiring in May, will be extended by a further 30 days.

Commenting on this, Mr. P.B. Venugopal, President of Lexus India said, “During this time of uncertainty, we want our guests to know that Lexus is committed to their safety, and will continue to stand by them to ensure seamless support throughout these difficult times. We encourage all our guests to take necessary precautions to keep themselves and their families safe.”

Guests can contact Lexus Owner’s Desk at 1800 300 53987.

ABOUT LEXUS

Lexus launched in 1989 with a flagship sedan and a guest experience that helped define the premium automotive industry. In 1998, Lexus introduced the luxury crossover category with the launch of the Lexus RX. The luxury hybrid sales leader, Lexus delivered the world’s first luxury hybrid and has since sold over 2 million hybrid vehicles. Since its debut in India in March 2017, Lexus has aimed to craft a better tomorrow and redefine luxury in the world’s fastest-growing major economy. The brand strives to consistently deliver exceptional design and quality to the discerning Indian guest with a portfolio of 6 vehicles, 5 of which are self-charging hybrid electric vehicles. In 2020, Lexus’ presence in the Indian market was further strengthened with the introduction of its first locally produced model, ES 300h. A global luxury automotive brand with an unwavering commitment to bold, uncompromising design, exceptional craftsmanship, and exhilarating performance, Lexus has developed its lineup to meet the needs of the next generation of global luxury guests and is currently available in over 90 countries worldwide. Lexus associates/team members across the world are dedicated to crafting amazing experiences that are uniquely Lexus, and that excite and change the world.

Website: www.lexusindia.co.in

Facebook: @LexusIndia

Instagram: @lexus_india

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MEDIA CONTACT

 Anshuman Maharana | anshuman.maharana@lexusindia.co.in | +91 70224 53025